Feel less overwhelmed and more like yourself - neurodiverse, affirming counselling and neurofeedback in Surrey, BC.

2025-10-22T06:26:59.151Z

Working with Doug West has been nothing short of life-changing. From the moment I began counseling with him, I felt a sense of safety, respect, and genuine care. Doug is not only highly educated and skilled in his field — especially in neurofeedback therapy — but he also brings a rare depth of humanity and presence to his work that sets him apart.Doug has a remarkable way with words — thoughtful, honest, and sometimes unfiltered, but always delivered with just the right level of discernment and at a pace that lands exactly when and how it needs to. Whether he's offering insight, asking a meaningful question, or simply holding space, he does it with intention and care. His ability to cut through the noise and speak to the heart of a matter has helped me find clarity and healing in ways I never expected.Neurofeedback with Doug has been a powerful part of my journey. He took the time to explain everything clearly and made me feel both informed and empowered. I’ve experienced significant shifts in my emotional regulation, mental clarity, and overall well-being — and it’s clear that he’s deeply passionate about this work. You can tell he loves what he does and, more importantly, that he truly cares about the people he works with.Doug’s combination of professionalism, authenticity, emotional intelligence, and clinical expertise is rare. I've already referred several people to him, and I wouldn’t hesitate to recommend him to anyone seeking real, meaningful support. Whether you're new to therapy or have been through it before, Doug brings a refreshing and deeply human approach that makes the work not just effective, but also genuinely transformative.

2025-03-21T07:26:56.231Z

I can’t say enough about my experience with Doug. From the very first session, he made me feel completely comfortable and at ease. His patience, understanding, and genuine care created a safe space where I could focus on healing and growth.Through neurofeedback, he not only helped me manage my challenges but made me feel at ease. I’ve gained more clarity, balance, and confidence thanks to him. If you’re considering neurofeedback and want someone who truly cares about your progress, I highly recommend Doug West. I’m incredibly grateful. for all his help.

2025-02-07T16:55:47.076Z

I was incredulous going into my first NeurOptimal sessions. The effects aren't immediately evident. As I continued to complete sessions, what became clear to me was that I was more calm. Obsessive thinking loops (that I didn't even realize I was looping in) were gone and after a life long case of severe arachnophobia (and, really fear of any creepy crawly insects) I was no longer hypervigilant to spotting any bugs in my environment. Anxiety was gone. I could watch a spider with fascination for the first time in my life. I can now sit outside with friends or family and not be focused on where potential terror inducing bugs might be (I didn't realize how much bandwidth that was taking up in my life). Things that used to trigger deep, negative, emotional responses just didn't trigger me anymore. That was the result after my first experiences with NeurOptimal. Since then, I have rented a machine 2 more times. The last rental, I was able to get in sessions for 2 weeks before my husband was admitted to hospital with severe pneumonia. During that time, he was diagnosed with 2 different types of cancer. One is not very scary but the other is really, really scary. I am convinced that my husband and I have been able to face this with an unusual level of calm because of the time we have invested into brain training. Currently, I am at the end of my third rental. I decided to do it again because the degree of relaxation I feel during sessions is unreal, and I am dealing with a lot these days. Today the machine goes back to Doug (who is always very helpful and ready to assist with any technical issues etc.). I feel a bit like I am at the end of a lovely visit with a dear old friend. I will miss having a machine in my house to hook up to anytime I feel the inclination. I will rent one again I am sure... If I don't wind up just buying one because the effects of brain training, for me, have been nothing short of life altering and with every rental, the benefits seem to compound. I highly recommend it.

2024-08-23T22:59:28.237Z

Having dealt with the attention and anxiety issues that come with ADHD, neurofeedback has made a huge positive difference in my life!

2024-08-16T17:34:31.964Z

I have been seeing Doug ever since I have been diagnosed with a concussion. Neurofeedback has been so helpful in reducing the severity and intensity of my headaches and dizziness. Prior to my concussion, I was experiencing some ADHD qualities like poor focus, daydreaming, poor organizational skills etc. has also improved. I feel more energized and emotionally regulated. Doug has been there to support me through my concussion and help me function better as a person also living with ADHD and anxiety. I would highly recommend seeing Doug if you are wanting to function better in your daily life.

2024-03-26T20:44:28.172Z

Doug's services have been a game changer for my 5 year old son and our family. I didn't know what to expect but this was a last resource for my son who has always been intense with strong emotions. He was having trouble at home where we felt we were always walking on egg shells and a hard time at school with hurting friends. Our paediatrician had recommended he start medication but we wanted to exhaust every effort before that. Our results were wonderful. Our son became the loving, funny, generous and friendly, all things that we knew were there but were over ridden with emotions. For families struggling with early signs of ADHD I highly recommend giving this a shot. Doug is great with kids and kind and compassionate with parents who are really trying their best.

2024-01-10T19:39:47.000Z

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2023-10-15T23:31:23.058Z

I have rented a unit twice now, and it's been so great. I have struggled a lot with mental health and burnout, and this has calmed me down more than anything else. If you feel frazzled and like you can't cope with stress properly anymore, this could really help you, it has genuinely saved me!

2023-08-25T00:21:04.692Z

I was initially skeptical of Neuroptimal(R), and denied renting a unit for a few months before my partner got one for me to try. Fast forward 1 month and 60+ sessions of Neuroptimal(R) training later and I am totally convinced and craving more. I did the symptom checklist before and after using the unit and the symptoms I was experiencing were reduced by over 50%. Symptoms of BPD and chronic pain for 10 years were significantly reduced for the first time ever. I have quite simply never used a treatment this effective; and it is surprising and humbling to be helped so much by a system that I do not understand anything about. Indeed, one of my favourite aspects of Neuroptimal(R) is that it does not demand hours of education, meditation or breathing exercises from already taxed nervous systems and brains. There are no special stretches or way to sit. I truly enjoyed all of the Neuroptimal(R) sessions that I did and the whole experience of training using the unit seemed to build upon itself over time. There were many moments where I could distinctly observe the effects of the training on my daily life; when I was able to regulate my emotions better and able to get back to normal living tasks instead of just coping through each day. I am so grateful that it was helpful to me as I hear that it doesn’t work for everyone. Even though I don’t have a unit of my own to keep on using, the month of rental and training has given me hope and I am now considering purchasing one since it positively affected my life so much in such a short amount of time.

2023-03-11T03:54:01.907Z

Doug’s service of neurofeedback and counselling, go hand-in-hand for providing mental stability. I’ve had 15 neuroptimal sessions, which has given me an improvement to quality of life.

2023-02-15T02:26:03.943Z

Doug is extremely professional to work with. The equipment and instructions are excellent.

2023-02-09T03:54:33.780Z

I rented NeurOptimal for 4 months from Doug. My husband who had the most benefit from it was sad to let the machine go. Now, my husband can sleep better, be more calm, less anxious, concentrate & perform better at work and so many other improvements that we were surprised to see. Put it this way, NeurOptimal worked like a fire extinguisher to his exhausted and precarious mental health, which literally saved him and our family. Doug was very responsive and helpful to any questions that I had. I highly recommend Neurofeedback therapy for those who want to improve mental health!

2023-01-27T21:27:50.436Z

NeurOptimal Neurofeedback sessions has been a real game changer in my husbands life and mine. This brain training tool supported our sleep difficult patterns, being more calm during flighty situations which redirected us to be more mindful and reflective ; balance and boundaries were more easily incorporated . My husband known as the silent one found his voice in it all. It’s been an incredible experience and one we will continue to pursue. Grateful, warmly Janine

2022-11-11T00:14:17.802Z

Doug was fantastic. Extremely responsive, accommodating, and fairly priced. The machine was brand new and all equipment was in perfect condition. Immediately after using the machine, my sleep durastically improved. I used to not be able to fall asleep until 3-4am at least 3-4x a week. Since I started using the machine, I haven’t had a single night past 1am and am often asleep by 11pm. For me that’s made a huge difference. Looking forward to additional benefits to come. Thanks Doug!

2022-10-25T21:37:59.595Z

Doug is a fantastic person to deal with. The neurofeedback therapy he offers has been very effective in my experience and I certainly wouldn't hesitate recommending it to anyone.

2022-04-21T02:48:04.425Z

I recently rented and then purchased a Neuroptimal system through Doug. I am pleased with the results for me and my family so far. Doug has been an excellent resource for any and all questions I have had. He has ensured I know he is available for help and has never pressured a sale. I am very impressed.

2022-01-17T22:57:21.297Z

I did the NeurOptimal course with Doug back in November and loved it. He was well organized, efficient and considerate of my time. Doug shared great real life examples that helped solidify the material and made it easier to absorb. So glad I got the chance to do this training and got to have such a great teacher.

2022-01-04T21:13:26.011Z

Doug is a great clinical counselor. I had massive anxiety and ADHD when I came to Doug and he explained what the expect from training and followed up with me routinely. NeurOptimal is a no hassle training system that helped me get off my destructive habits and get into a routine. It’s also much easier to use and effective than some of the other systems I have tried. If you are at your wits end, and tried everything else, speak to Doug.

2021-09-03T23:42:27.093Z

Doug was awesome to deal with! Neuro optimal really helped me sleep and perform better! Highly recommend.

2021-08-28T22:53:45.869Z

Doug was very helpful and easy to get ahold of. He took the time to answer all of our questions. Good experience :)